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North Pole Express

2018 On Sale Dates:

PURCHASE TICKETS

September 4 –
Full Car Sales by PHONE ONLY 9 a.m. – 9 p.m.
First Class has 20/32/36 seat cars available
Coach Class has 64 seats per car

September 5 –
First Class Individual Tickets Online Only beginning at 9 a.m.

September 6 –
Coach Class Individual Tickets Online Only beginning at 9 a.m.

 

 

2018 Information

Board our locomotive-powered sleigh for a magical nighttime journey to the North Pole. Every coach becomes a stage for a LIVE musical performance of “The Night Before Christmas.”  Celebrate the spirit of the season with Santa and Mrs. Claus, festive sing-a-longs, hot chocolate and sugar cookies.

Each child will receive a small gift from Santa. Children are invited to wear their favorite pajamas! Make sure those PJs are warm and cozy…it’s cold up at the North Pole!

Ride length is approximately 90 minutes
Tickets go on sale in September
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VIEW OUR FAQs

Full Coach Car (entire car)

64 seats are available for group purchase by phone only (860-767-0103/800-377-3987) on September 4, 2018

Full First Class Car (entire car)

20, 32 & 36 seats are available for group purchase by phone only (860-767-0103/800-377-3987) on September 4, 2018

Individual First Class Tickets

On sale online ONLY (no phone or in-person purchases): On September 5, 2018

Price: $66.50 per person / $76.50 Fridays and Saturdays after Thanksgiving
(Individual Cushioned Arm Chairs / Cash Beverage Service)
First Class Cars seat 20, 32, or 36 passengers (car dependent)

Individual Coach Class Tickets

On sale online ONLY (no phone or in person purchases)
on September 6, 2018

Price: $35.50 per person / $45.50 Fridays and Saturdays after Thanksgiving
Padded Bench Seating. Coach Cars seat 64

 

All passengers age 1 and older must purchase a ticket. Children less than 1 year of age may sit on an adults lap at no charge however they may not occupy a seat.
If you would like a seat for a child under the age of 1, a ticket must be purchased for them. No car seats or strollers are permitted on the train.

Departures

Prior to Thanksgiving:

Thursday & Friday, November 8th – 16th  –  5 pm, 5:30 pm, 7 pm, 7:30 pm

Saturday & Sunday, November 10th – 18th – 3 pm, 3:30 pm, 5 pm, 5:30 pm, 7 pm, 7:30 pm

After Thanksgiving:

Friday & Saturday, November 23th & 24th – 3 pm, 3:30 pm, 4:30 pm, 5 pm, 5:30 pm, 6:30 pm, 7 pm, 7:30 pm, 8:30 pm

Sunday, November 25th – 3 pm, 3:30 pm, 4:30pm, 5 pm, 5:30 pm, 6:30pm, 7 pm, 7:30 pm

Tuesday – Thursdays, November 27th – December 20th – 5 pm, 5:30 pm, 7 pm, 7:30 pm

Fridays, November 30th – December 21st – 5pm, 5:30 pm, 6:30pm, 7 pm, 7:30 pm, 8:30pm

Saturdays, December 1st – December 22nd – 3 pm, 3:30 pm,4:30pm, 5 pm, 5:30 pm,6:30pm, 7 pm, 7:30 pm, 8:30pm

Sundays, December 2rd – December 23rd – 3 pm, 3:30 pm,4:30pm,5 pm, 5:30 pm, 6:30pm, 7 pm, 7:30 pm

Wednesday – Friday, December 26th – 28th – 5 pm, 5:30 pm, 7 pm, 7:30 pm

 

North Pole Express Rules of the Road

All passengers age 1 & older must have a paid ticket. Children under age of 1 may ride free without a ticket but may not occupy a seat. Car carriers and strollers are not permitted on the trains. All sales are final. Due to the high volume of ticket orders, tickets cannot be changed or refunded once purchased. Please ensure availability of the entire group prior to purchasing tickets. We cannot honor requests for specific car hosts or characters, as ticket assignments are completed far in advance of the car host schedule and the car host assignment can change right up to the departure time. Trains operate during all weather conditions, but we reserve the right to postpone or cancel any train ride in extreme conditions. If a train is postponed, the ticket is good for the following Monday night at same time.

December 20 – 29 tickets, if postponed, will be re-scheduled to December 30.

We are not responsible for travel delays caused by accidents, road closures, road construction, weather, etc. . . .  Please use your judgment and allow ample travel time to arrive 30 minutes prior to the departure. Trains will depart on time and cannot be held for late arriving guests.

Guests are not allowed to bring or consume alcoholic beverages of their own onto the property or onto the trains. Bags and/or coolers are subject to search. Alcoholic beverages are sold in First Class coaches, and in the Trackside Cafe food concession and beverages must stay in those locations.

The North Pole Express is G-rated family entertainment with an expectation that all guests will compose themselves in a manner befitting the spirit of the night and the enjoyment for all guests.

Parents remain responsible for the behavior and safety of their children while onboard the North Pole Express. The Valley Railroad Company, after exhausting all other possibilities for rectification, reserves the right to suspend service and/or entertainment activities within any given rail car should Company management determine that passenger behaviors pose a risk to the safety and well-being of our employees, actors, characters, or equipment, until either the behaviors are rectified, or the train returns to Essex Station.